AGENDA

Sunday, October 8th

12:00 pm – 5:00 pm: Registration & Check-In (Declaration Level: Grand Foyer)
1:00 pm – 3:00 pm: American Cancer Society Charity Scavenger Hunt (Starts at Declaration Level: Grand Foyer)
5:00 pm – 7:30 pm: Vendor Cocktail Reception (Independence Ballroom)
7:30 pm: Dinner on your own

 

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Monday, October 9th

7:30 am – 8:30 am: Registration & Check-In (Declaration Level: Grand Foyer)
7:30 am – 8:30 am: Continental Breakfast (Independence Foyer)
8:30 am – 12:30pm: Main Session & Awards (Independence Ballroom)
12:45 pm – 1:30 pm: Lunch (Independence Foyer)
1:30 pm – 3:30 pm: Workshops (Constitution & Independence Levels)
4:30 pm – 6:30 pm: Vendor Showcase (Independence Ballroom)
7:00 pm – 11:00 pm: Dinner Reception (Smithsonian American Art Museum)

 

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Tuesday, October 10th

7:00 am – 8:00 am: Continental Breakfast (Independence Foyer)
8:00 am– 8:30 am: Dr. Ben: What I have Learned as an Expert Witness (Independence Ballroom)
8:30 am – 9:00 am: SMG: Creating Outstanding Guest Experiences to Drive Loyalty, Member Retention, and Comp Sales
9:00 am – 9:30 am: Dermalogica (Independence Ballroom)
9:30 am – 11:00 am: Debates (Independence Ballroom)
11:00 am – 11:45 am: Guest Speaker Terry O’Reilly
11:45 am – 1:00pm: Lunch – Round Table Discussions (Independence Ballroom)
1:00 pm – 2:30pm: Top 10 Town Hall Takeaways (Independence Ballroom)
2:30 pm – 3:30pm: Growing Together: Spa Expansion Strategies (Room: Farragut/Lafayette)
3:30pm: Conference Concludes