Get ready to dive into a world of knowledge and innovation at the upcoming Hand & Stone International Conference! We are excited to unveil the lineup of workshops, each carefully crafted and presented by our dedicated franchise committees. Each workshop will be led by the committee chairpersons. You’ll have the chance to attend three workshops of your choice on Monday, October 9th. Workshop selection will take place on-site during registration.


Power Up With the Enhanced Power BI Tool
Hosted by the BI Tool Committee
Andy Johnson with Brock Clayton
Location: Constitution Level | Room: Constitution C

From Chaos to Cohesion: Arming Your Front Desk for Success
Presented by the Brand Experience Committee
Ayesha Patel with Cindy Meiskin, April Schambeck, and Chelsea Adams
Location: Independence Level | Room: Independence Ballroom

Strategies for Achieving a Seamless New Service or Product Launch
Hosted by the Service & Product Innovations Committee
Chrysse Preonas with Jaclyn Palmieri Kristen Tulp, and Sarah Stinson
Location: Independence Level | Room: Lafayette Park

Introducing Your 2024 Promotional Calendar and How We Got There
Presented by the Promotions Committee
Pat West with Jack Bachinsky
Location: Independence Level | Room: McPherson and Franklin Square


Rallying for Retention: Uniting for Sustainable Success
Hosted by the Recruiting & Education Committee
Ed Oursler with Meghan Lally and Maureen Brent
Location: Constitution Level | Room: Constitution A


Spa Technology: Charting the Course Ahead
Presented by the Technology Committee
Erik Bostrom with Ryan Martin
Location: Independence Level | Room: Farragut Square


One and One and One Is Three: Benchmarking Expenses
Hosted by the Unit Economics Committee
Nick Marco with Shane Kirner and Brooke Culver
Location: Constitution Level | Room: Constitution B



We have a different format for our Town Hall session this year. Instead of soliciting questions, we have prepared Town Hall topics to discuss based on our first and second quarter market Town Hall visits (along with our mid-year summit with our committees and multi-unit owners).

CLICK HERE to view the Conference Guidebook


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up to date on all 2023 Conference details.